If you'd like additional help or information about any of the topics covered on this site, the following organizations and government offices are available to provide assistance.
You may contact Equifax, Experian and TransUnion Corporation individually using the contact information provided below. Or you can call 1-888-5OPT-OUT to reach the National Opt-Out Center Hotline established by the three credit bureaus to help consumers remove their names from pre-approved credit, insurance and other financial offers.
Equifax
Equifax Credit Information Services, Inc.
P.O. Box 740241
Atlanta, GA 30374
1-800-685-1111 for general inquiries
1-888-766-0008 to place a fraud alert on your credit report
1-888-567-8688 to remove your name from mailing lists
Experian
1-888-397-3742 for consumer credit center
1-866-200-6020 to request a credit report by mail
TransUnion Corporation
TransUnion Fraud Victim Assistance Department
P.O. Box 6790
Fullerton, CA 92834
TransUnion Name Removal Option
P.O. Box 505
Woodlyn, PA 19094
1-877-322-8228 for your free credit report
1-800-680-7289 to report fraud
The Federal Communications Commission
The Federal Communications Commission (FCC) regulates all interstate and international communications by radio, television, wire, satellite and cable. The FCC's jurisdiction covers the 50 states, the District of Columbia and U.S. possessions.
Federal Communications Commission Consumer & Governmental Affairs Bureau
445 12th Street, SW
Washington, DC 20554
1-888-CALL-FCC for voice calls
1-888-TELL-FCC for TTY
fccinfo@fcc.gov
The Federal Trade Commission
The Federal Trade Commission (FTC) is the nation's consumer protection agency. Its Bureau of Consumer Protection works to protect consumers against unfair, deceptive and fraudulent practices. The FTC conducts investigations, enforces laws and regulations, develops rules to protect consumers, and educates consumers and businesses about their rights and responsibilities. It also collects complaints about consumer fraud and identity theft and makes them available to law enforcement agencies across the country.
Federal Trade Commission Bureau of Consumer Protection
Federal Trade Commission
CRC-240
600 Pennsylvania Ave, NW
Washington, DC 20580
1-877-FTC-HELP
The National Do Not Call Registry
The National Do Not Call Registry, also overseen by the FTC, makes it easy to reduce the number of unwanted telemarketing sales calls you receive at home. You can add your phone numbers to the registry, check your registration status or file a complaint.
U.S. Postal Inspection Service
The United States Postal Inspection Service (USPIS) protects the U.S. Postal Service, secures the nation's mail system and ensures public trust in the mail. If you or someone you care for has been victimized by a fraudulent promotional offer, you should contact the United States Postal Inspection Service at 1-800-372-8347.
Criminal Investigations Service Center
Attn: Mail Fraud
222 S. Riverside Plaza Suite 1250
Chicago, IL 60606-6100
1-877-876-2455 for the USPIS Call Center
BBBOnLine
BBBOnLine promotes trust and confidence on the Internet through the BBBOnLine Reliability and Privacy Seal Programs. Their web site seal programs allow companies to display seals once they have been evaluated and confirmed to meet the program's requirements. They also give consumers access to business and consumer alerts, and accept online complaints.
Call For Action
CFA provides assistance to consumers through mediation and education to resolve problems with businesses, government agencies and other organizations. Their services are free, confidential and available to all individuals and small businesses.
Call For Action
5272 River Road, Suite 300
Bethesda, MD 20816
1-301-657-8260
Consumer Action Handbook
This site provides an assortment of helpful information published by the U.S. General Services Administration (GSA). In the handbook, you'll find listings for consumer agencies, businesses, and trade associations, as well as information about preventing identity theft, understanding credit, filing a consumer complaint and more.